Payment Methods
MCHosts uses Stripe for secure payment processing. You can save multiple cards, set a default, and remove cards you no longer use.
Viewing saved cards
- Go to mchosts.com.au/user-settings
- Open the Billing tab
Your saved payment methods are listed showing the card brand, last 4 digits, and expiry date. The default card has a Default badge.
Adding a new card
- Click Add Payment Method
- Enter your card details in the Stripe form
- Click Save
The new card is added to your list. It is not set as the default automatically - see below to change the default.
Setting a default card
The default card is charged automatically when your subscription renews.
Click Set Default next to any card to make it the default for future charges.
Removing a card
Click Remove next to a card to detach it from your account.
Note: You cannot remove a card if it is the only saved payment method on an account with an active subscription. Add a replacement card first, then remove the old one.
Failed payments
If a payment fails at renewal, you will receive an email notification. To resolve it:
- Check that your card details are up to date (cards expire - check the expiry date shown in the Billing tab)
- Add a new card if needed
- Contact your bank if the card is valid but still declining
Subscriptions with repeated failed payments may be suspended. Contact support if you're having billing issues.
